I would say that one of my biggest pet peeves is poor customer service. If customer service is your job, you need to take it seriously just like any other job. No matter how rude or uncivil the person you’re serving may be, it is your job to stay friendly and do your job. The thing that really gets me is poor customer service when the customers are even being friendly and easy to manage. I understand customer service can be rough so I generally don’t give anyone serving me a hard time. But I get really frustrated and worked up when they can’t do their job correctly or are acting like it’s so inconvenient for them to just do their job. Waiters and waitresses tend to be the biggest violators of my pet peeve. Restaurants hire too many people that just are not fit to serve people. If you make a mistake, you need to own up to it and maybe even do a little ass kissing to make up for it. I hate when a waiter makes a mistake but then tries to say it is not their fault. My best friends’ father used to own a restaurant and they both worked there. They both have a good understanding of good service so we all get really annoyed when we go somewhere to eat and have a bad waiter or waitress. If we get poor service, we usually don’t tip very well, if at all.
Ah, I agree completely. My coworkers have a tendency to get snappy at customers, particularly if they're having a bad day, and it just bugs me. Maybe some customers do just deserve a little harshness though?
ReplyDeletei feel like there is certain line between a customer and someone who's job it is to serve them. If they cross that line, then harshness may be deserved.
ReplyDeleteI hate when at a restaurant and someone is very rude to you even when you are being literally as nice as possible. Big pet peeve of mine also.
ReplyDeleteits extremely annoying, since my friends worked as servers we always criticize our waiters
ReplyDelete